Through these comprehensive services, we are committed to building long-term, solid cooperative relationships with our customers to develop and grow together.
Providing customers with great value
Pre-sales service
Product Consulting and Customization:We provide comprehensive product consulting services to answer customers' questions about the technical characteristics, specifications and performance of electronic components. At the same time, we support customized needs and provide personalized solutions according to the specific requirements of customers.
Technical Support: Our professional R & D team is ready to provide technical support to customers to help solve technical problems.
Sample Support:To help customers better understand and evaluate our products, we provide sample support, giving customers the opportunity to test and verify in real applications.
In-sale service
Order Processing:Our sales team handles customer orders efficiently, ensuring that orders are accurate and delivered on time. Order status tracking system keeps customers informed of order progress.
Supply Chain Management:We have established a stable supply chain system to ensure the timely and reliable supply of electronic components required by customers. And we maintain a close cooperation relationship to ensure the stability of the supply chain.
Training Services:For the launch of new products or technologies, we provide training services to ensure that our customers' technical teams can fully understand and utilize our products.
After-sales service
Quality Assurance:We are committed to providing high quality products, and for problems caused by product quality, we will provide after-sales support and solutions quickly, including product replacement or return.
Customer Feedback:We encourage customers to provide feedback so that we can continuously improve the quality of our services and product performance. Communicate with customers regularly to understand their needs and adjust our service strategy according to market changes.
Professional leadership, integrity and win-win, grateful feedback.
Xuri is committed to the solution of glass and metal sealing products, from material assembly, high temperature sintering, surface treatment (electrochemical plating), part welding to product testing, completely independent production.